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I've written to JC, got the basic reply that suspicious activity on my account, but I will keep escalating, and hopefully will get my account back. It's soo irritating, I had reported I think 3 people before, and was even correct (as JC told me), but now I reported one yesterday someone who had 10k points in JUST 12 hours of FM.
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Original: I just got banned for reporting cheaters (im assuming, as ive not installed any fake version of game, or any hacks or anything like that). I thanked the guy, but asked him to fix their system,as now it's acting as a deterrent to me reporting cheaters in the future. I had written to them twice (once on their website and once through email), and first response was 'your account is suspicious', but just now (like 5 hours since the whole thing started), they are like sorry, here's extra energy.
#HARRY POTTER HOGWARTS MYSTERY CHEATS REDDIT UPDATE#
Just let me know how it goes.Įdit: quick update guys, they solved the whole thing. It does take time for most people of around a week or 2, but you will get it back, and it'll be fine. I was too, but so many people told me that they got reinstated. It was my 4th time reporting someone, and first 3 times I was correct, so maybe only report when you are 100% sure). I got banned because I reported someone for cheating, and JC system has some issue where it sometimes bans people who report cheaters. I haven't had any problem with it, but I did see a couple of other people say that on this sub, so idk. I have to say though, I also stack energy (several times upto 500, and once upto 1000. Around 6 hours later I got an apology email and was reinstated. Then I let it go and went back to my day. Replied to the mail that they sent, and raised new complaint tickets, about how I didn't do anything, and check my playing history over the years, etc. There was suspicious activity in your account, so will keep you banned". There is a complaint form, you fill it, and then I got a generic email reply saying "we will get back to you in 48 hours", but then, just 10 minutes later, I got second email saying "we have reviewed your ban. In terms of how I got unbanned, I wrote a complaint on the hphm website.